We want you to be delighted with your fragrance purchase. If you are not satisfied, we are here to assist.

Our Policy

• Eligibility: To be eligible for a return, items must be in their original condition: unopened, unused, and with all original seals and packaging intact. Due to the nature of fragrance products, we cannot accept returns for items that have been sprayed or tested.

• Timeframe: You have 30 days from the date of delivery to initiate a return.

• Process: To start a return, please visit our “Customer Support” page and submit a return request. You will receive instructions on where to ship the item.

• Refunds: Once we receive and inspect your item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method within 5–10 business days.

Damaged or Incorrect Items If you receive a damaged or incorrect item, please notify us immediately through our online support portal with your order number and photos of the issue. We will arrange for a replacement or a full refund at no additional cost to you.